FAQ

Shipping

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Bokitta ships your orders via DHL express. Once the order is shipped, you will receive a tracking number so that you may know where your items are every step of the way!

Orders placed on our website require a two working days processing time. Once the order is shipped, allow for two days if shipping locally or up to 10 days if shipping Internationally.

Bokitta will ship your items anywhere around the world and deliver it directly to you. You can check our shipping page for more information.

We only deliver with DHL express, it usually takes up to two days to process your order, and 2-7 days to arrive to your destination, depending on your location. If you are located in the gulf or in Europe it could take 2 days, if you are in East Asia it could take 4-to-7 days.

About the Product

Our team carefully selects the fabrics that will be used to manufacture bokitta hijabs in each stage. The prints are designed by our designers using the colors of the season and the prints in style.

Bokitta comes from the word bouquet (Bouquet of flowers) which is full of colors and textures.

Yes, you can hand wash in cold water up to 30 degrees, and iron at low temperature. Do not bleach. Do not tumble dry.

A tie headband is like a matching piece of cloth which you tie over your head to wear under the scarf to cover up your hair on your forehead and to hold the hijab well on your head.

We have four hijab styles in our shop:

1-Voila!: the First hijab produced by Bokitta. It is 55cm from chin to bottom, it has a short side flap, it has a lining made of 100% cotton,and it includes a matching magic inner or a tie headband.

2-Voila!Maxi: is the second hijab we added to our collection. It provides extra coverage for the whole chest for women who desire added coverage. It is 10 cm longer than Voila!, and 3 cm wider to spread easier and more comfortably at the shoulder.

3- Chic!: is a new style we introduced in 2014, Its as long as Voila!Maxi, 65cm from chin to chest, it has an inner lining made of 100% cotton, and it includes a matching Bokitta Magic!Inner. This style has a long side flap, and a little tassel dangling on the tip which adds extra style to the garment.

Ordering

Simply select the items you wish to purchase. Next, you will be asked to enter your payment details, shipping information and shipping method. When your order is placed, you will receive a confirmation email with an order number. Once the order is shipped you will receive a tracking number so that you may know your items are on their way to you!


We only have one size that fits all. All our instant hijabs have an elastic piece right at the chin area which stretches to fit the largest head.

Please check the description of each product before purchase. Some provide headbands or elastic bands instead of a Bokitta Magic!Inner. If you receive the item and you wish to return it, Bokitta will accept returns for unworn items within 7 days from the date you receive your package.

For further information, please visit the Shipping And Returns section.

If you forget your password, simply click on the “Forgot your password?” link on the Sign In page and fill out the short form. You will receive an email telling you how to retrieve your password.

Privacy and Security

We currently accept Visa and MasterCard for all orders. Please keep in mind, that if purchasing with an International Credit Card, your order may take up to 72 hours to process prior to shipping.

With Bokitta, the safety of our customers is primordial. We have devoted our time and efforts to ensure all transactions are 100% secure. Bokitta processes your credit card through TAP and Fasterpay gateway where the transaction is made. Your credit card information will not be stored with us.

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.

Let us know if you have a question about any aspect of your order. We would be glad to help you.
care@bokitta.com

We are constantly working on improving the website to make it a more enjoyable experience. Please give us your feedback, it is always appreciated and taken into consideration.
info@bokitta.com

Need some styling advice to impress? Need help choosing the perfect gift?
care@bokitta.com